Gartner Group is observing the formation of a class of software technologies that enables enterprises to automate and orchestrate end-to-end business processes while connecting multiple enterprise systems: Business Orchestration and Automation Technologies (BOAT).
BOAT platforms encompass a common set of capabilities from technologies including BPA (Business Process Automation), RPA (Robotic Process Automation) and iPaaS (integration Platform as a Service). They also embed technologies such as intelligence document processing and process mining.
BOAT platforms are also embedding specialized and generative AI to enable autonomous agents that can perform a wide range of actions.