Expertise
Operational Assessment and Opportunity Roadmap
Operational Assessment consists of measuring process performance in all operational areas through management interviews, working sessions, quantitative analysis, baselining and benchmarking, and process analysis. Collectively, these help us to identify root-cause issues, key opportunities and recommendations for each operational area.
Opportunity Roadmaps are developed to target the highest value and highest impact processes focusing on the quickest path to providing business value.
Business Process Management and Improvement
Business Process Management (BPM) is a systematic approach to analyzing, designing, implementing, monitoring, and continuously improving and optimizing end-to-end business processes. It utilizes a holistic perspective to help understand and optimize the integration of people, processes, and technology.
Business Process Improvement (BPI) is an ongoing practice that helps organizational and operational leaders to focus on inefficiencies or areas of improvement within their organization.
Business Orchestration and Automation Technologies
Business orchestration and automation technologies (BOAT) refers to a class of technology platforms designed to automate, streamline, and integrate complex business processes and operations.
These technology platforms include process-centric (Business Process Management Systems – BPMS) tools, task-centric (Robotic Process Automation – RPA) tools, and low-code application platforms (LCAP), all integrated and embedded with artificial intelligence (AI).
Business Analytics and Agentic Artificial Intelligence
Business Analytics is the process of transforming data into insights to improve business decisions. Predictive modeling, forecasting, simulation, and optimization are some of the tools used to create insights from data.
Agentic AI is a developing area of AI technology that is capable of autonomously performing tasks on behalf of a user or another system by designing its workflow and using available tools. The system has “agency” to make decisions, take actions, and solve complex problems.
Target Clients
Business Leaders who are responsible for optimizing their organization’s bottom-line results while setting their organization’s vision for operational excellence.
Operations Leaders who are responsible for managing and directing day-to-day business processes to ensure efficiency, quality, and timely delivery of products and services.
Non-Profit Leaders who are responsible for optimizing internal processes and systems, allowing them to achieve their mission with the most impact possible by utilizing limited resources most efficiently.
Students who are looking to broaden their knowledge of Business Analytics, Management Science, and Operations Management through individual tutoring on relevant topics and tools.
Hi, I'm Chris Clark, Principal Consultant, Oakwood Systems, Inc.
Consultant, Coach, Teacher, and Tutor
I am passionate about transformational operational improvement.
I’ve spent over 20 years helping organizations to assess, improve, and automate their operations and processes in their drive to achieve operational excellence.
As a Consultant, Coach, Teacher, and Tutor, I thrive on solving problems and implementing solutions.
I provide my experience and my expertise to my clients: I’ve spent my career as a management consultant, retired from Fidelity Investments, and completed Master’s degrees in both Business Administration and Predictive Analytics.
Let’s start a conversation, I’d love to help.
